Maintenance Supervisor - Cedar Crossing

**INTERNAL APPLICANTS ONLY**
 

Who We Are: Through the development, ownership, and operations of affordable housing properties, Bellwether Housing has been a trailblazer in transforming the lives of lower-income individuals and families in our region. As the largest non-profit housing provider in the Pacific Northwest, Bellwether is a leader in State and local housing policy issues, an innovator in financing and housing development strategies, and a trusted partner to a diverse array of organizations in our community, while providing resident and real estate development services to other mission-driven non-profits around Western Washington.  
 

Salary: $38.16 - $46.64/hour. 

The posted salary reflects the full pay range for this position. Offers made to qualified candidates will be made within this range and will be determined by various factors including knowledge, skills, experience, qualifications, location, and other factors that would be critical to success in this role. 
 

Position Overview: The Maintenance Supervisor is responsible for addressing an array of apartment and property maintenance duties, and for maintaining the highest standards in customer service and curb appeal. The Maintenance Supervisor will be responsible for completing maintenance work, supervising a team of dedicated maintenance staff, and completing administrative tasks.   
 

Work Schedule: Onsite, Monday-Friday, 8:00 am – 4:00 pm or 8:30 am – 4:30 pm. After hours as needed. The final schedule is to be determined by the supervisor.  
 

Your Impact:  

Managing Teams  

• Lead and manage a team of maintenance technicians and facilities associates.  This includes providing guidance and support to the onsite property team, conducting performance evaluations, and addressing areas for improvement.   
• Participate in the selection and hiring of dedicated building staff.  
• Respond, as needed, to after-hours emergencies, helping to contact resources and providing support.   
• Provide guidance to the onsite maintenance staff.   
• Create an environment that inspires a high level of service for residents.  

Maintenance Planning and Scheduling 

• Meet regularly with Property Managers to review work orders, unit turn schedules, and general property needs. Create schedules for onsite teams and external vendors to complete unit turns and work orders within deadlines.    
• Daily inspection of the property grounds, buildings, and common area amenities to maintain safety and cleanliness standards and identify issues requiring maintenance, repair or replacement.   
• Manage work order systems accuracy by verifying all orders are completed in a timely manner to company standards and the resident’s satisfaction. Track progress of work orders and identify chronic maintenance issues.   
• Perform various maintenance functions including repairs to the following: electrical, plumbing, appliances, flooring, carpentry, HVAC, grounds maintenance and other minor building repairs if a permit is not required to conduct the job.  
• Scheduling vendors, coordinating with the Property Managers, and assisting as needed.   
• Monitor maintenance work through regular inspections, direct or indirect supervision, and ensure that deficiencies are addressed and corrected in a timely manner.   
• Ability to work non-traditional schedules and participate in after-hours on-call duties for the entire Bellwether portfolio of buildings.  
• Initiate contact with Emergency Services when appropriate.   
• Implement preventive maintenance programs, schedule repairs, and manage work orders to optimize efficiency and minimize downtime. Respond and assist in the management of property emergencies, such as snow and other inclement weather, emergencies, fires, and floods.   
• Collaborate with the Facilities Project Manager to execute capital projects or major restoration repairs.   

Budgeting and Inventory Management 

• Inform and manage maintenance budgets, track expenses, and procure necessary equipment, parts, and supplies.   
• Track and report on building Key Performance Indicators   

Planning and Strategy  

• Develop and implement strategies to achieve property goals. This includes analyzing trends and identifying growth or cost reduction opportunities.   
• Diagnose equipment failures, troubleshoot issues, and develop solutions to prevent future problems.   
• Identify areas for improvement in maintenance processes, implement new technologies and strategies, and promote a culture of continuous improvement  
• Implement and communicate safety policies and procedures at each site.   
• Estimate time and materials to complete projects of small to moderate size. May manage projects employing both Bellwether staff and outside contractors.   
• Attend continuing education courses to keep up to date on HUD and state agency policies, procedures, and guidelines.   
• Apply fair housing guidelines when entering occupied units and interacting with residents. Maintain tenant and staff confidentiality.  

Building Relationships  

• Champion the ‘One Team’; create strong teams at each site centered on Bellwether’s values of accountability, belonging, and collaboration.   
• Seek out and maintain strong collaborative relationships with internal and external stakeholders and ensure site teams do the same.   
   

Who You Are:  

• Three (3) years or more general experience in building trades (carpentry, electrical, and plumbing), repair and replacement maintenance, or handy work. Apartment maintenance experience is preferred.   
• Two (2) or more years of supervisory experience, leading onsite maintenance technicians.  
• Have a valid Driver’s License with an acceptable driving record or the ability to obtain a valid WA State Driver’s License within 60 days of employment. 
• Self-motivated, with the ability to work independently, or as part of a team.  
• Collaborative leadership styles and effective team builder.  
• Highly organized, experienced in completing assigned tasks, capable of taking initiative, ensuring all work is completed within established time limits.  
• Able to complete strenuous work for extended periods and able to work safely in all weather conditions.  
• Ability to relay technical concerns with adequate detail, quickly and accurately.  
• High degree of initiative and problem-solving ability.  
• Strong interpersonal skills to effectively and sensitively communicate with all levels of the organization.  
• Ability to work independently and prioritize effectively in a fast-paced environment.  
• Exceptional customer service skills with the ability to respond quickly and tactfully to customers. 
• Strong analytical and problem-solving skills.  
• Possess the physical strength and aptitude to operate hand and power tools, such as drills, hammers, snow shovels, etc.  
• Conversant in local, state, and federal fair housing and landlord/tenant laws.  
• Ability to always exercise discretion and confidentiality.  
• Able to travel and work at local Bellwether sites as needed.   
• Able to lift and carry up to 50 lbs. and possess the physical ability and aptitude to operate hand and power tools safely. 
• Ability to work in all weather conditions and willing and able to respond to after-hours emergencies. 
• Exceptional customer service attitude.    
• Advanced carpentry, plumbing, and electrical repair knowledge.  
• Affordable housing industry experience and/or certifications.  
• Technical/Mechanical Certifications and/or a high school diploma or equivalent. 
   

What We Offer: Bellwether Housing is your platform for growth, empowerment, and purpose. When you join our team, you will receive: 

• Competitive compensation accompanied by a generous benefits package. 
• Medical, dental, and vision insurance. 
• A 403(b)-retirement plan with an employer match, guiding you towards a prosperous future 
• Fuel for your personal and professional development with up to $1,500 in employer-paid continuing education per year. 
• An ORCA Transit Pass to navigate the city with ease. 
• Up to 24 paid days off in your first year, prorated personal days renewed annually, and 8 paid office closure days. 
• The chance to be part of a transformative mission, leaving a mark on the lives of those we serve in our communities. 

At Bellwether Housing, you will elevate your career in a role that's as rewarding as it is impactful, where you’ll be part of a movement that is helping shape the future of affordable housing in Seattle and where diversity, equity, and inclusion are the pillars of our success.  

Note: This role requires successful completion of a background check in accordance with Seattle’s Fair Chance Employment Ordinance. 

Bellwether Housing is an equal opportunity employer. We will not discriminate based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We support the Americans with Disabilities Act (ADA) to reasonably accommodate all qualified applicants [and employees] by providing reasonable accommodations to people with disabilities.  

To request Reasonable Accommodation for the application or interview process, please contact [email protected]. Bellwether Housing is dedicated to building a diverse, equitable, and inclusive workplace. We value having employees whose skills, experiences, and backgrounds reflect the populations we serve. We are committed to being an anti-racist organization, while acknowledging we have a long way to go. You can learn more about our DEI work on our website.